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Thom Dinsdale's picture

By Thom Dinsdale

November 8, 2008

Mirror's Edge's Not-So-Viral Campaign

 Mirror's Edge Launches in North America next Tuesday. If the weight of expectation resting on the title were not enough, it seems like EA is trying to drum up a little hype around college campuses with a “viral” marketing campaign.

The campaign takes the form of Wanted posters for the games protagonist, Faith. This first example of this was discovered on campus at the University of Southern California. This campaign is interesting. As of writing no official word has come out of EA and it could be the case that this is the work of fan, although so far the evidence seems to be pointing in the other direction.

The first thing to say about the campaign, without arguing semantics, is that it isn’t really viral. The idea of viral marketing is about the transmission of ideas through populations on an individual level in much a similar way that disease spreads. Simply sticking the “viral” label on any old advert, even if it is pinned on a college notice board, only devalues the concept. Furthermore, the wanted poster is a been-done for the ages. It is clichéd to the point that has been sucked dry of any impact it or meaning it may have once had.

The connection is so obvious and this use of the wanted poster is so clichéd is that it gives itself away as advertising instantly. Audiences are far smarter than that. If they see patterns emerging in the way they are being spoken to then they will just group them all together and be done with it. The point of “viral” or more appropriately “ambient” advertising is to inoffensively encroach upon and surprise consumers by communicating through means that they did not expect. Today’s modern consumer does expect to be communicated through via wanted posters.

On a completely different note, why would there be a wanted poster on a college campus anyway? Where is the connection between the location and the message? One of the biggest advantages of ambient advertising is the ability to exploit the context in which advertising exsists. There is none of that here.

If you’ve already committed to a wanted poster campaign there are ways of making it work though. GTA IV launched a similar campaign and to great effect. This down to the direction in which information was flowing. Obviously Rockstar anticipated the support its game would receive and invited eager fans to put up posters of their own. The brilliance of this is that not only is engaging potential consumers and giving them something to contribute great PR in itself but it also constitutes this “viral” dissemination of ideas. It wasn’t just a tool to get click-throughs to the GTAIV website but rather a way of utilising and bringing together the latent community surrounding the game and the brand. Rockstar put consumers in charge and the result was a well placed and believable poster campaign.

The most worrying trend in all “viral” or “ambient” or whatever advertising is that some practitioners seem to think that it will just happen. That if they think they are just that little bit out of the box that the world will come knocking at their door. Nothing could be further from the truth. Ultimately it is the social status of ideas and how their place within a community that will determine whether its members take it upon themselves to pass the word on.

Thom Dinsdale's picture

One of the beauties of this kind of advertising is how it is so live. I wrote my original article last Thursday, at which point all I had was my intuition and prior experience with which to make a judgement. Sadly, I'm not omnipresent and cannot predict how these campaigns will evolve.

The nature of this kind of marketing is such that it doesn't get heavily promoted and usually only finds real coverage after the event itself. In this case "checking my sources" is easier said than done.

Of course, it is not my place to decide what excites and engages consumers, only to observe and comment. As such, I stand to be proven wrong and the fact that the debate is not one-sided can only be a good thing.

In all honesty, I think EA is one of the few firms within the industry really trying to push the boat out in terms of its promotions. And I'm certainly not looking to "flame" the efforts of the company or any of its representatives. I genuinely find what they are doing inspiring and exciting. However, when I put pen to paper, I only have what is in front of me and if information is subject to change then my work must be viewed in light of that.

I must say though, I do not think any of that invalidates my opinion. The general lessons and concepts I am trying to illustrate through this case study remain intact and relevant.

thethinman's picture

I completely disagree with you here, Thom. I urge you to take the time to investigate your sources before trashing EA's "ineffective ad campaign". It appears that the campaign has been well-received by fans after all.

Original source: http://www.on-mirrors-edge.com/forums/viewtopic.php?pid=27553

The source of the ad on a Mirror's Edge fansite appears to be a USC student. After stumbling on the ad the student then scanned in one of the posters and uploaded a high-resolution file of the poster for other fans to print and distribute.

If you spend a few minutes in the same forum thread you'll find several comments such as "Sweet! Now people will start printing it off and putting it everywhere yikes" and "hmmm...I should post one up in the corner store here!" and "Thanks! I stick 10 pieces around my office". Do you disagree that this is the "transmission of ideas through populations on an individual level"?

An explanation of the ad campaign from user EAatUSC within the same thread reads: Hey, I'm actually the guy who put these posters up. I'm glad you noticed them. There are 40 different college campuses with EA reps that promote games not only with posters but with game demos and tournaments. We always have tons of shirts and free copies of games to give away.

All of these reps have fan pages or groups on facebook where they post when these events are, mine at USC is called "EA at USC" http://www.facebook.com/pages/EA-at-USC/25276921159

For Mirror's Edge, all of these campuses that you found these posters at are having a "Faith" character running around handing out posters. If you get a photo or video with her you can win a free copy of the game, so I encourage you guys to check it out.

So it turns out that not only was the campaign bought and paid for by EA, but it's a pretty cool campaign at that. I don’t encourage college cosplay, I demand it! I give EA a highly clichéd two thumbs up on this campaign.

Please check your sources instead of simply cloning information from Kotaku and extrapolating just to get your blog featured on Edge.

meandmyevilclone's picture

I was actually the person who put up these posters. I understand how someone not at one of these campuses with college reps would think that this is an attempt at a purely viral marketing campaign like that with GTAIV, it is actually much bigger than that. These wanted posters went up one day and the next a person dressed up as Faith ran around campus handing out different flyers for the game. The wanted posters were merely to raise awareness of this person running around and to help people unfamiliar with the game understand the premise a little more.

And apparently the community (bloggers, gaming sites and now EDGE) has decided to pass the word along, if only to flame it, but has increased the impact of this promotion a thousand-fold.

TGCleric's picture

:-)

Maybe I can't say this, but I am pretty sure the college rep programs are public knowledge. But I did this job last year at USC. The person who put up those posters is my old intern.

Its just a small marketing team for EA, that does college events, and hires college students as representatives. Only 2 people running it are official EA employees, and even then, they are contract. Its a college student who put those posters up. I will let him know when i play Left 4 Dead Demo with him tonight that you thought his idea was cliche though. Hilarious.

Its not an official EA idea or scheme. Its not part of their main marketing team or anything of the sort. So the lack of originality and context can be blamed on my friend. Though to be fair - his campaign is the first of any of the college reps to be in any papers, and now even on a british website. So believe me, this is nothing but good for him!

Tina_Russell's picture

Agreed. In addition to everything you said, it bugs me simply because I’m a college student, and those bulletin boards are important for advertising local groups and events. EA doesn’t have to stoop to college bulletin boards; they have tons of money to buy ad space wherever they want. Meanwhile, when they attempt to get street cred by posting on such a bulletin board, they are naturally pushing off somebody’s concert, somebody’s lost cat, somebody’s play, somebody’s computer for sale. Also, by setting this (low) example, it encourages other companies to get into the act, to cheap out and go for college bulletin boards, and then nobody will have any space to post an actual community bulletin. It sort of smarts to think of EA, with more potential advertising space than any single human can dream of, wants a chunk of the only advertising space available to _me._

Uncool, EA. Uncool.

(Oh, and thank you for your last paragraph, Mr. Dinsdale! That’s something I’ve felt for a while, as somebody who was part of I Love Bees and is sick of its low-quality imitators. I’m tired of “viral” arrogance.)