FEATURE

A QA Solution for Small Devs?

Kris Graft's picture

By Kris Graft

January 15, 2009

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Smaller online developers now have a solution to limited QA resources, reckons "software testing community" upstart uTest.

The Boston-based company announced this week what amounts to a global, socially-networked QA department made up of a community of 13,000 "professional" testers.

"Effectively, our customers have the capabilities to get testing services based on their specific needs. They can pick and choose from the community their own virtual testing team," said uTest CEO Doron Reuveni (pictured) in an interview with Edge.

Not all of the 13,000 software testers are of equal experience or pay rate. Clients can choose testers based on experience in certain areas, length of time as a tester, geographical proximity and other factors.

"The real benefit we provide is the type of testing services we offer are 'on-demand,'" said Reuveni. Developers don't need to sign a long-term contract--uTest and its community is paid by performance.

Testers are paid per bug that they report, starting anywhere from $2 to $16 per bug for new testers. Pay is based on performance and experience, and more qualified testers can make "substantially" more, Reuveni said.

uTest's community started as a small group, and expanded into what it is today through references and networking. Reuveni said testers, who submit their experience and resume to uTest, start at the bottom of the ladder. As they gain more experience finding bugs, they are evaluated by customers, and if they're doing quality work, they take on more projects, and have the opportunity to make more money testing a greater amount of online games.

Aside from online browser- and PC desktop-games, uTest also tests mobile applications.

The company was established in 2007 and recently secured $5 million in a series B funding round.

Some of uTest's gaming clients include U.K.-based 888.com, game platform operator GTS and others.

"Our customer base in the games industry is growing," Reuveni said.

Pic via uTest blog.

Digital-Hero's picture

One of the big problems I can see with an organization like this (which is not new by the way) is security. Also, testers benefit from being in the same building as developers. It allows for faster feedback and cuts down on misunderstanding that can take place in a bug database or instant message. Fortunately, This may be a good solution for developers who are working low budget products who can't afford a test team. Unfortunately, this could start a trend that will serve to further alienate software testers from the development process and bring in a whole new breed of lower quality software.

matt.johnston's picture

I agree -- the connection between testers and developers is critical. Actually, most of our customers use uTest as a resource in addition to (not instead of) their in-house QA personnel.

It's a way for dev shops to get an extra 5 or 50 or 500 testers to bang away on their application in whatever locations, languages and platforms they require, and only during the peak periods when they need the extra testing help. It can be wide open exploratory testing, or the company can provide test scripts that they want testers to cover.

matt.johnston's picture

Kris --

Thanks for helping to intro uTest and community-based app testing to gaming devs everywhere. I wanted to mention that game developers of all shapes & sizes can use uTest -- not just small shops. In fact, some of our earliest wins in the gaming space, to which you referred (888.com and Gaming Tech Solutions), are large, global players.

As we've started working with more and more gaming app developers, you've definitely picked up several new readers around our offices. Keep up the good work!

Cheers,
matt

Matt Johnston
uTest, Inc
www.utest.com