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Analyst: Microsoft To Experiment With Games On Demand Pricing

Tom Ivan's picture

By Tom Ivan

August 10, 2009

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Wedbush Morgan Securities analyst Michael Pachter expects Microsoft to experiment with pricing options for its new Xbox 360 Games On Demand service “until it gets it right.”

The service launches tomorrow as part of the platform holder’s latest Xbox 360 dashboard update with games set to be individually priced at 1600-2400 MS Points ($19.99-$29.99 / £13.60-£20.40).

Numerous consumers have questioned the wisdom of setting the cost of Games On Demand titles above the prices they carry at stores or online retailers, but Pachter said that even at relatively high price points downloadable titles will appeal to ‘convenience’ customers.

“It’s pretty clear that Microsoft is working with publishers to generate incremental sales,” he told us. “The games are all fairly old so demand is probably pretty light for most of the games. Mass Effect will get a boost when ME2 comes out early next year, and NFS Carbon could get a small boost when NFS Shift comes out.

“I think that the point of pricing at or above catalogue prices at retail is to capture the convenience customer, who wants the game and doesn’t plan to make a special trip to the store to buy it… The Games On Demand service should be popular with convenience focused customers, as some people will value the immediate gratification of a download, the ability to download 24/7, etc."

Pachter also said that if trade-in values are as low as $5, “even the value-conscious trade-in customer may sacrifice resale for convenience.” In addition, he expects Microsoft and publishers to “figure out a way to provide exclusive content" with Games On Demand titles.

“Microsoft is going to experiment with pricing until it gets it right. It’s harder to start low and raise price than it is to start high and cut price. Microsoft can start at $20–30 per download, and if demand is light, can cut to $15–25, then can cut again if necessary. My guess is that as they build a library, Games On Demand will have a variety of pricing from $10–30.”

Microsoft executive Shane Kim noted recently that simultaneous retail and digital releases via the Games On Demand service are some way off. Pachter said they could become a reality by late 2010.

“Ultimately, when we all upgrade to the 500GB Xbox 360+, they’ll have all games available day and date, and pricing will range from $10–60. I think that the hang-up holding back day/date downloads has more to do with disc drive space and less to do with any disagreement with publishers. Once we see a significant number of Xbox 360 owners with Elite (120GB) models and once the Xbox 360+ is introduced, I think you’ll see day/date downloads. That should be some time year-end 2010 or early 2011.”

michael_sylvain's picture

I can't help but think if these announcements were being made by Sony, there'd be an awful lot of noise about how the overinflated pricing was another example of failures with their ps3 strategy and so on...

I'm unimpressed that Microsoft are in such a strong position with their console, and make enormous amounts of cash already from live purchases and subscriptions, yet have decided to make such a cautious and expensive start. Online delivery is something many in the industry would love to make the norm, but unless they pass on some of the benefits to the customers, will it really take off? It would've been nice to see MS make a bolder statement that benefitted gamers immediately; not only that but also one which showed commitment to the longer term goal of changing retail models.

If they aren't putting their money where their mouth is, then it doesn't show much faith in the strategy, or their customers.

Jack_'s picture

It's being cited as a failure no matter what company's doing it.

michael_sylvain's picture

I wasn't trying to make this another tedious console-war debate; it's true that i's being cited as a failure regardless. I just expected more people saying so, as there's always a lot of forum fuss regarding Sony pricing.

I'm genuinely surprised at MS's caution, though. I want someone to push alternative delivery in a way that makes it worthwhile for the customer and also to see if it really is viable. This smacks of cop out, no?

GeeLW's picture

“Ultimately, when we all upgrade to the 500GB Xbox 360+..."

Um... cocky lil' bastid, isn't he?

Look, there's NO need to "experiment" at all. PRICE THE GAMES CHEAP AND KEEP THEM THAT WAY. trade in values are low for a lot of this stuff, but that's why trade sites like gametz and those indie shops that host swap meets work much better than you'd think..."

rntgamer's picture

But I really think that gamers will buy a 'games on demand' game with less thinking then when they have to go to a retail store.

It's easy to buy a game when you sit at your chouch ;-)

rntgamer's picture

DL PRO: you don't have to swap discs every time.

DL NEGATIVE: you can't buy/sell used games anymore...

Barla Von's picture

500GB? That HDD would cost a fucking bomb for the 360. lol

rntgamer's picture

Hopefully that's a solid state HDD than ;-) But i expect them to sell a 500GB 5400RPM ATA HDD for about 500dollars/euro's :-)

Jack_'s picture

$500??

Mystakill's picture

If Microsoft expects GoD to thrive, it needs to do two things: price them at parity with or lower than their retail prices, and either allow users to use their own HDDs or start selling bigger HDDs at reasonable prices. The lack of storage capacity, compounded with Microsoft's ludicrously overpriced HDDs and this initial batch of overpriced GoD titles doesn't bode well. A 120GB HDD for the 360 should not cost $150 when 500GB notebook drives are selling for almost half that.

I'd be curious to see the sales figures for the Xbox Originals. I can't imagine that too many people were convinced to "conveniently" purchase an old Xbox title for $15 when that same title was still available at retail for $5-10, or could be swapped with a friend for nothing. Convenience does not always outweigh cost.

Jack_'s picture

Oh, you have to use specifically-made HDDs with 360s? My sympathies. :/