In response to reports of overheating Xbox 360s causing problems, a Microsoft spokesperson has told Next Generation that there are "no systemic issues" with the hardware.

With many forums and blogs reporting issues here and there with the Xbox 360 hardware, we put in a request to Microsoft to see what they had to say about the reports.

"The vast majority of Xbox 360 owners are having an outstanding experience with their new systems,"  a spokesperson tells Next Generation. "We’ve received a few isolated reports of consoles not working as expected.  The call rate is well below what you’d expect for a consumer electronics product of this complexity.  As a percentage of the total number of Xbox 360 systems already in the field, these calls represent a very small fraction. That being said, there is no systemic issue with Xbox 360.  Each incident is unique and these customer inquires are being handled on a case-by-case basis. Ultimately, customer satisfaction is our highest priority.  Anybody having an issue with their Xbox 360 console should call 1-800-4 MY XBOX immediately so that we can help, or visit www.xbox.com/support."