Sony is a joke! I bought a PS3 just over one year ago. That being said, sony offers a one year warranty with the system. That is great, if only they would learn about customer care! The blu-ray reader went out two months after purchasing it. Called, had them "fix" it. I received it three weeks later in the same condition I sent it. Called back once again and explained my problem. Customer service said it was fixed. I had to explain for twenty minutes that it was not fixed and it must have sat on a shelf until someone who does not know how to do their job decided to box it up and send back!
Finally, I convinced the rep that it was inoperable. Sent the system back and two and a half weeks later I received a new system. "Not the one I purchased." Sony's web site stated "my system" was repaired and shipped back. I thought nothing of it.
Once again six months later, the blu-ray reader goes out. I call again and set everything in motion. Two weeks go by, and my system is not in the Sony's web site. I called to find out what was going on with my $600 dollars,(PS3). The rep had told me, "the serial number does not match the serial number in their system." I asked what that meant. She explained, "they would fix my system for $150 dollars even though it had not been one year since purchase. I told the the rep tp just send me the PS (piece of &#@%) back to me unfixed, and from this point forward Bill Gates would be receiving my money. I am very pleased with XBOX 360.
I will never be a PS person again.
This is just one mans opinion! I am just giving advise.